Amazon | Virtual Customer Service Associates & Customer Service Associate(Remote) | Work From Home | 2023
Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our (English) customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
Amazon is hiring Virtual Customer Service Associates(Remote) and Various vacancies are mentioned.
APPLY SOON
The detailed eligibility and application process of Amazon Recruitment is given below. Amazon has recently announced the latest recruitment for various posts like Virtual Customer Service Associates(Remote) . This Amazon post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Virtual Customer Service Associates(Remote) through online mode. The official notification will be available on the website from Already started and apply before Aug 15, 2023.
If you're very much interested in the post of Virtual Customer Service Associates(Remote) you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.
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NOTICE
Roles & Responsibilities of Virtual Customer Service Associates(Remote) :
Responsibilities of Virtual Customer Service Associate/ Amazon Customer Service -
Demonstrates undertaking of internet, amazon website and competitor websites
Demonstrates and ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment
Demonstrate interpersonal skills with a diverse customer base
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Demonstrates conflict resolution, negotiation and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating with necessary
Ability to work overtime as required by business
Prevent issues, solve queries and delight our customers
Contact customers by answering their requests through phone, chat, email etc
Use a variety of tools to navigate, research and review solutions and communicate effectively with customers.
Name of the Post & No. of Vacancies :
Amazon invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Virtual Customer Service Associates(Remote) -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills - ability to clearly understand and state the issues customers present
Ability to concentrate - follow customers issues without distraction to resolution
Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Ability to use a desktop/ Laptop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Good typing skills
Ability to approach problems logically and rationally
Action oriented and self disciplined
Organized and detail-oriented.
To know about more skills, visit the detailed notification.
Age Limit :
Age limit of the candidates for the post of Virtual Customer Service Associates(Remote) is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Amazon may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Virtual Customer Service Associates(Remote) - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Amazon official website Amazon.in
Step 2: On the website, look for a Virtual Customer Service Associates(Remote) 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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We hope this short article will help you apply for the post of Virtual Customer Service Associates(Remote) at Amazon .
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