Groww | Customer Success Executive & KYC Verification(Remote) | Work From Home | 2023
Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.
OUR VALUES
We take pride in our values and hold ourselves to a high standard on:
· Radical customer centricity
· Simplicity in our products and personalities
· Long term thinking
· Having a growth mindset
· Having a tech-product bias
At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers. Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude. This role is critical as it is the first point of call for the customers.
Expectations from successful candidates are:
· Eagerness to learn about the company’s products and their capabilities.
· Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
· Technical aptitude and the ability to understand and explain complex concepts in simple terms.
· Excellent interpersonal and relationship-building skills.
· Knowledge of other regional languages is helpful if the company works within the country.
Groww is hiring a Customer Success Executive(Remote) and Various vacancies are mentioned.
APPLY SOON
The detailed eligibility and application process of Groww Recruitment is given below. Groww has recently announced the latest recruitment for various posts like Customer Success Executive(Remote) . This Groww post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Customer Success Executive(Remote) through online mode. The official notification will be available on the website from Already started and apply before Aug 10, 2023.
If you're very much interested in the post of Customer Success Executive(Remote) you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.
📌Click here to access our website and youtube channel for further details👇
NOTICE
Roles & Responsibilities of Customer Success Executive(Remote) :
Responsibilities of Customer Success Executive -
Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention preferred.
Responsibilities of KYC Executive -
Documentation and verification of customer and business banking account information to validate customers in-compliant with KYC requirements
Validation of various regulatory documents submitted by the customers
Ensure that all customer requests are completed timely by adhering to procedures and guidelines
Ensure in performing due diligence of all required processing steps and check parameters defined in the process
Ensure all exceptions or deviations are escalated to management on a timely basis
Meet all the productivity and accuracy targets defined for the process
Follow all audit compliance policies applicable to the process.
Name of the Post & No. of Vacancies :
Groww invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Customer Success Executive(Remote) -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Must be fluent in English.
Eagerness to learn about the company's products and their capabilities
Excellent interpersonal and relationship building skills
Knowledge of other regional languages will be helpful
Having a growth mindset
Having a tech-product bias
Long term thinking
Radical customer centricity
Simplicity in our product and personalities.
Age Limit :
Age limit of the candidates for the post of Customer Success Executive(Remote) is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Groww may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Customer Success Executive(Remote) - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Groww official website Groww
Step 2: On the website, look for a Customer Success Executive(Remote) 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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Click here to apply 👇
We hope this short article will help you apply for the post of Customer Success Executive(Remote) at Groww .
ALL THE BEST !!!
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