Aircall | Customer Support Specialist | Support Operations | Work From Home(Remote) | 12th Pass | 2024
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
Aircall is hiring Customer Support Specialist | Support Operations and various vacancies are mentioned.
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APPLY SOON
The detailed eligibility and application process of Aircall Recruitment is given below. Aircall has recently announced the latest recruitment for various posts like Customer Support Specialist | Support Operations . This Aircall post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Customer Support Specialist | Support Operations through online mode. The official notification will be available on the website from Already started and apply before 2nd Sep, 2024
If you're very much interested in the post of Customer Support Specialist | Support Operations you can apply through the online mode. The link will be provided at the beneath of our website.
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NOTICE
Roles & Responsibilities of Customer Support Specialist | Support Operations :
Regularly review tickets assigned to you, critically evaluating the request and determining appropriate solutions
Carry out investigations into bug reports from the team on the IT tools being used
Review and refine requirements documentation and eliminate uncertainty
Work closely with our clients to identify, investigate, escalate and advise them on their questions and concerns
Interact with customers directly
Help Aircall customers to navigate the product, troubleshoot issues and help them get answers
Work closely with global support team and other internal teams to provide a world class customer support experience for all our customers
Complete spikes on various elements and prepare detailed reports
Ensure all tasks are completed with security, best practices and broader context at hand
Share feedback and ideas to help Aircall team continually improve with a positive attitude
You will be required to implement solutions in a testing environment and ensure they are correctly operating before moving these to production.
Name of the Post & No. of Vacancies :
Aircall invites application for the following posts 👇:
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
Customer Support Specialist | Support Operations
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Customer Support Specialist | Support Operations -2024
Candidates should possess any stream is preferred.
Customer Support Specialist - {12th pass}
Operations Support - {a graduate degree in any discipline}.
Knowledge / Skills / Additional Information about the Job :
Familiar with ticketing tools and systems
Self-driven and comfortable working autonomously
A curiosity to understand and troubleshoot complex customer inquiries
Strong sense and time management and prioritization of work
Excellent written and verbal communication skills
Creative and passionate about helping others
Available to work in overnight shifts.
To know about more skills, visit the detailed notification.
Age Limit :
Age limit of the candidates for the post of Customer Support Specialist | Support Operations is 18+ years 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Aircall may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Customer Support Specialist | Support Operations - 2024
The process of filling online application for the various posts 👇
Step 1: Visit the Aircall official website Aircall India
Step 2: On the website, look for a Customer Support Specialist | Support Operations 2024 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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We hope this short article will help you apply for the post of Customer Support Specialist | Support Operations at Aircall .
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