American Express | Customer Service Associates(Remote)

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American Express  | Customer Service Associates(Remote) | WORK FROM HOME (Hybrid)  | 2023

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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American Express  is hiring Customer Service Associates(Remote)  and Various vacancies are mentioned.



APPLY SOON

The detailed eligibility and application process of American Express  Recruitment is given below. American Express   has recently announced the latest recruitment for various posts like Customer Service Associates(Remote) . This American Express   post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Customer Service Associates(Remote)  through online mode. The official notification will be available on the website from   Already started and apply before  May 30, 2023.         

 If you're very much interested in the post of Customer Service Associates(Remote)  you can apply through the online mode. The link will be provided at the beneath of our website.


Disclaimer :

    From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.


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NOTICE 

American Express    - Post of  Customer Service Associates(Remote)  - 2023 

Name of the Organization

American Express  

Advertisement No. 

23003074

Name of the Post

Customer Service Associates(Remote) 

Employment Type

Permanent/Full time

Job Category

Private Sector 

Total No. of Vacancies

Various vacancies

Place of Postings

WORK FROM HOME (Hybrid)  

Selection Process

Online / Offline

Commencement of on-line registration of application

Already started

Closure of registration of application

May 30, 2023

Shift

Rotational shifts


Roles & Responsibilities of Customer Service Associates(Remote)  :

  • Provide Superior Customer Experience on Calls to Consumer Card Members

  • Resolve all Customer Queries and Follow Established Procedures as Appropriate.

  • Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members.

  • To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines.

  • Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times.

  • Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries

  • Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills.

  • Excellent Verbal Communication.

  • Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.

  • Demonstrated Dependability/Self Motivating Skills. Change Management Ability.

  • Demonstrated Ability to Work effectively within a Team Environment as well as independently.

  • Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)

  • 24/7 & Rotational shifts including night shifts 

  • Hybrid environment

 Name of the Post & No. of Vacancies :

American Express   invites application for the following posts 👇:

Name of the Post

No. of Post

Customer Service Associates(Remote) 

Various vacancies

Total Number of Vacancies

Various vacancies


PAY SCALE

Salary details for the post of :

📌Customer Service Associates(Remote) 

  • 1 - 8 LPA

  • 22,500 - 58,300/- per month( approximately)


Eligibility Criteria for Customer Service Associates(Remote)  -2023

Educational Qualification : (As on )

POST NAME

QUALIFICATION

  1. Customer Service Associates(Remote) 

Any graduate

2.Batch

NA

3. Experience

Freshers / Experienced can apply

  • Candidates should possess any stream is preferred.

Knowledge / Skills / Additional Information about the Job : 

  • Previous sales experience while providing top notch customer service background Strong Interpersonal.

  • Communication and Listening Skills.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

 Age Limit :

Name of the Post 

Minimum Age Limit

Maximum Age Limit

  • Customer Service Associates(Remote) 

18 plus years

Age limit of the candidates for the post of  Customer Service Associates(Remote)  is 👇

  • If you want to know more on age limit kindly refer to the notification.


Selection Process :

  American Express  may follow the certain process to select the candidates

Scheme of Examination:

  1. Customer Service Associates(Remote) 

Online / Offline

  • Shortlisting

  • Written test

  • Telephonic or field Interview

Date of Exam/Test & Interview

Date and Time of Test , Interview

It will be intimated later

Candidates will be chosen based on your performance in the exam and interview.


Application Fee / Examination Fee : 

Category

Fee/ intimation Charges

1. SC/ ST/ PwBD/ ESM/DESM

nil

2. General/ OBC/ EWS

nil

NOTE : No Fee for the post of Customer Service Associates(Remote)  on American Express  .

DON'T PAY AMOUNT TO ANYONE EXCEPT THE OFFICIAL WEBSITE.


How to Apply Online for the Post of  Customer Service Associates(Remote)  - 2023

The process of filling online application for the various posts 👇

  1. Step 1: Visit the   American Express    official website American Express Careers & Job Openings

  2. Step 2: On the website, look for a Customer Service Associates(Remote)  2023 notifications

  3. Step 3:Before proceeding, go through the notification completely.

  4. Step 4: Fill the online application without any mistakes.

  5. Step 5: Attach all relevant documents. No other mode of application will be accepted. 

  6. Step 6: Once completed the process, then proceed further.


IMPORTANT DATES

Commencement of on-line registration of application

Already started


Closure of registration of application

May 30, 2023



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📌Official Website :

Click here

📌Customer Service Associates(Remote)  direct apply link :

Click here

📌American Express Customer Service Associates(Remote)  official notification link

Click here


We hope this short article will help you apply for the post of  Customer Service Associates(Remote)  at American Express .

ALL THE BEST !!!


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