Amazon | CS International Voice Process | WORK FROM HOME | 2023
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Amazon is hiring CS International Voice Process (Work From Home) and limited vacancies are mentioned.
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The detailed eligibility and application process of Amazon Recruitment is given below. Amazon has recently announced the latest recruitment for various posts like CS International Voice Process (Work From Home). This Amazon post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of CS International Voice Process (Work From Home) through online mode. The official notification will be available on the website from Already started and apply before 25 April 2023.
If you're very much interested in the post of CS International Voice Process (Work From Home) you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.
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NOTICE
Roles & Responsibilities of CS International Voice Process (Work From Home) :
Customer Focus:
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Name of the Post & No. of Vacancies :
Amazon invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for CS International Voice Process (Work From Home) -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Communication Skills:
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
Computer Knowledge/Skills:
• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment
Customer Focus:
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
BASIC QUALIFICATIONS
Qualifications required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to applyMinimum experience should be 6 months in any field.
Shifts: Rotational
Benefits: NSA, OT, ZETA and Internet Reimbursement
Age Limit :
Age limit of the candidates for the post of CS International Voice Process (Work From Home) is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Amazon may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of CS International Voice Process (Work From Home) - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Amazon official website Amazon.jobs
Step 2: On the website, look for a CS International Voice Process (Work From Home) 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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We hope this short article will help you apply for the post of CS International Voice Process (Work From Home) at Amazon .
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