Teleperformance | Quality Analyst | Work From Home | 2023
At Teleperformance, we offer unique, equal, bigger, and promising opportunities as you make your way to a better career.
Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Teleperformance is hiring Quality Analysts ( Work from Home ) and limited vacancies are mentioned.
APPLY SOON
The detailed eligibility and application process of Teleperformance Recruitment is given below. Teleperformance has recently announced the latest recruitment for various posts like Quality Analyst ( Work from Home ). This Teleperformance post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Quality Analyst ( Work from Home ) through online mode. The official notification will be available on the website from Already started and apply before May 3, 2023.
If you're very much interested in the post of Quality Analyst ( Work from Home ) you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.
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NOTICE
Roles & Responsibilities of Quality Analyst ( Work from Home ) :
• Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors
• Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.
• Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor.
• Will be responsibility to meet Quality related service level monthly
• Randomly monitor calls to ensure Client/TP standards are maintained.
• Need to manage BAU, Business intelligence audit and other compliance audits as per business requirement
• Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation.
• To work together as a team and achieve the targets set by clients
• Need to be flexible and motivate the team at regular intervals.
INFORMATION SECURITY:
• Understand and Comply with Information Security Policies and Procedures and report all security incidents.
Key Skill Set:
• Good analytical skills
• Ability to do multi-task
• Ability to work well in and promote a team environment
• People Management skills
• Good communication skills are required.
Name of the Post & No. of Vacancies :
Teleperformance invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Quality Analyst ( Work from Home ) -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Critical Competencies:
• Customer Service
• Good analytical skills
• Must be very good with data representation
• Must be very good with MS Excel
• Time Management
• Ability to multi-task
Age Limit :
Age limit of the candidates for the post of Quality Analyst ( Work from Home ) is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Teleperformance may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Quality Analyst ( Work from Home ) - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Teleperformance official website Careers in Logistics, Technology and Data Science | Teleperformance
Step 2: On the website, look for a Quality Analyst ( Work from Home ) 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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We hope this short article will help you apply for the post of Quality Analyst ( Work from Home ) at Teleperformance .
ALL THE BEST !!!
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