Unilever | Senior Executive | Bangalore, Karnataka, India | 2023
ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
MAIN JOB PURPOSE:
Workplace, Travel & Security (WTS) IT platform team is responsible for the consistent delivery of the IT underpinning the Global Workplace, Real Estate, Group Security and Travel services. The purpose of this role is to act as lead technical SME across the platform support team made up of service quality analysts and senior executives. This role will provide a dotted line reporting structure between the platform support team and the Employee Experience platform.
Core components of the role will be working with IT suppliers and internal stakeholders from Workplace, Real Estate & IT Service management on managing the operational performance and delivery of the Hybrid & Digital Workplace agenda. There is also a continued focus on simplification and constant drive to identify cost saving opportunities in our operations and improvements in our ways of working.
Unilever is hiring a Senior Executive and limited vacancies are mentioned.
APPLY SOON
The detailed eligibility and application process of Unilever Recruitment is given below. Unilever has recently announced the latest recruitment for various posts like Senior Executive. This Unilever post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Senior Executive through online mode. The official notification will be available on the website from Already started and applied before 6th March 2023.
If you're very much interested in the post of Senior Executive you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
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NOTICE
Roles & Responsibilities of Senior Executive :
The role will take the lead as a technical SME managing operational activities and delivering innovation projects as part of the Workplace roadmap. They will be responsible for driving completion of those projects from an IT perspective liaising with both Unilever and supplier teams. The services that this role supports will extend across all of the Workplace and Real Estate services.
The role will undertake evaluations of the support services being offered (SLA adherence, ticket resolution etc), highlighting areas of improvement and proposing solutions to the Workplace Service Manager. They will play an active role in shaping strategic roadmaps with stakeholders and suppliers.
They will act as an escalation point for issue resolution with the suppliers and will hold supplier service reviews.
KEY ACCOUNTABILITIES:
Assisting planning and implementation of Workplace innovations
Delivering against the IT Workplace Roadmap
Translating the strategic view into deliverables for the team
Participating in regular Service Review meetings with suppliers to monitor progress against issues and to ensure that the agreed level of service is maintained
Managing Service Improvement Plans with suppliers and holding them accountable for delivery
Reviewing and continuously improving the overall service management processes
Provide guidance and advice to stakeholders on the best use of the technology
Continually looking for opportunities to improve the service
Name of the Post & No. of Vacancies :
Unilever invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Senior Executive -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Candidates need to have excellent language and communication skills, but prime language will be English to manage escalation between the Tier 1 and the suppliers support teams.
The candidate must have a flexible way of working due to the nature of supporting global services. There may be times where it is required to work outside of normal business hours.
Hands-on experience of working with ITIL service management processes.
Experience of Workplace, Travel and Security applications would be advantageous.
Ability to build strong and effective working relationships across different cultures.
Experience of working with supplier relations would be an advantage.
Knowledge on relational database systems such as MS SQL server.
Strong working knowledge of Cyber Security & Data Privacy processes.
Good Knowledge in MS Excel.
Service & Customer focused.
Excellent & proven detailed analytical competencies.
Flexibility to adjust to changing business requirements.
Strong commitment to quality assurance processes, particularly project delivery in order to maintain the highest levels of operational service.
Age Limit :
Age limit of the candidates for the post of Senior Executive is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Unilever may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Senior Executive - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Unilever official website Careers | Unilever
Step 2: On the website, look for a Senior Executive 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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ALL THE BEST !!!
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