Amazon | Seller Partner Support | WORK FROM HOME | 2023
Team Description
Want to join the Earth's most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals aligned to you? If yes, we have opportunities for you. The Selling Partner Support (SPS) team at Amazon is looking to hire candidates who can excel in a Virtual (Work from Home) Environment. The SPS team acts as the primary interface between Amazon and our 3rd party Sellers and Vendors. Sellers are our 3P customers that join the 'Selling on Amazon' program which in turn enables both individuals and businesses to sell their products and inventory on Amazon Marketplaces. When one registers as a Vendor, Amazon becomes a full-time distributor of your products. We buy and store the inventory, and take care of everything from shipping and pricing to customer service and returns. India as a region support different marketplaces in India, NA, EMEA & APAC.
Job Description: The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work- like environment at home location so that associates can deliver their best in terms of productivity and quality.
Amazon is hiring Seller Partner Support and limited vacancies are mentioned.
APPLY SOON
The detailed eligibility and application process of Amazon Recruitment is given below. Amazon has recently announced the latest recruitment for various posts like Seller Partner Support. This Amazon post official notification will be present in the link below mentioned. If you want you can access the link and apply for the post of Seller Partner Support through online mode. The official notification will be available on the website from Already started and applied before 28 February 2023.
If you're very much interested in the post of Seller Partner Support you can apply through the online mode. The link will be provided at the beneath of our website.
Disclaimer :
From our website you will be getting a notification in a short form. You no need to surf the entire content we will be providing the main information whichever is required. Applicants are asked to visit our website on a regular basis 👇https://tnjobseekers.blogspot.com/ for latest job notification and updates.
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NOTICE
Roles & Responsibilities of Seller Partner Support :
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions
Name of the Post & No. of Vacancies :
Amazon invites application for the following posts 👇:
PAY SCALE
Salary details for the post of :
Eligibility Criteria for Seller Partner Support -2023
Candidates should possess any stream is preferred.
Knowledge / Skills / Additional Information about the Job :
Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Candidates willing to work on Phone/chat & emails (concurrent blended profile)
Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
Should have power back up in case of power shut down. up to the duration of his shift
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
Should have access to mobile phones at all times from a reliable provider.
Should have power back up in case of power shut down.
Candidates who are based in Telangana only should apply.
Age Limit :
Age limit of the candidates for the post of Seller Partner Support is 👇
If you want to know more on age limit kindly refer to the notification.
Selection Process :
Amazon may follow the certain process to select the candidates
Candidates will be chosen based on your performance in the exam and interview.
Application Fee / Examination Fee :
How to Apply Online for the Post of Seller Partner Support - 2023
The process of filling online application for the various posts 👇
Step 1: Visit the Amazon official website Amazon.jobs
Step 2: On the website, look for a Seller Partner Support 2023 notifications
Step 3:Before proceeding, go through the notification completely.
Step 4: Fill the online application without any mistakes.
Step 5: Attach all relevant documents. No other mode of application will be accepted.
Step 6: Once completed the process, then proceed further.
IMPORTANT DATES
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